Comment by majormajor
Comment by majormajor 2 days ago
Companies want determinism. And for most things, people want predictability. We've spent a century turning people into robots for customer support, assembly lines, etc. Very few parts of everyday life that still boil down to "make a deal with the person you're talking to."
So even if it would be better to have more flexibility, most business won't want it.
Why sell to a company when you can replace it?
I can speculate about what LLM-first software and businesses might look like and I find some of those speculations more attractive than what's currently on offer from existing companies.
The first one, which is already happening to some degree on large platforms like X, is LLM powered social media. Instead of having a human designed algorithm handle suggestions you hand it over to an LLM to decide but it could go further. It could handle customizing the look of the client app for each user, it could provide goal based suggestions or search so you could tell it what type of posts or accounts you're looking for or a reason you're looking for them e.g. "I want to learn ML and find a job in that field" and it gives you a list of users that are in that field, post frequent and high quality educational material, have demonstrated willingness to mentor and are currently not too busy to do so as well as a list of posts that serve as a good starting point, etc.
The difference in functionality would be similar to the change from static websites to dynamic web apps. It adds even more interactivity to the page and broadens the scope of uses you can find for it.