Comment by xmcp123 5 days ago
Many years back was the first time I used Azure, evaluating it for a client.
I remember I at one point had expanded enough menus that it covered the entirety of the screen.
Never before have I felt so lost in a cloud product.
Azure to me has always suffered from a belief that “UI innovations can solve UX complexity if you just try hard enough.”
Like, AWS, and GCP to a lesser extent, has a principled approach where simple click-ops goals are simple. You can access the richer metadata/IAM object model at any time, but the wizards you see are dumb enough to make easy things easy.
With Azure, those blades allow tremendously complex “you need to build an X Container and a Container Bucket to be able to add an X” flows to coexist on the same page. While this exposes the true complexity, and looks cool/works well for power users, it is exceedingly unintuitive. Inline documentation doesn’t solve this problem.
I sometimes wonder if this is by design: like QuickBooks, there’s an entire economy of consultants who need to be Certified and thus will promote your product for their own benefit! Making the interface friendly to them and daunting to mere mortals is a feature, not a bug.
But in Azure’s case it’s hard to tell how much this is intentional.
I still feel lost just trying to view my application logs.
I don't want to pay for or lock myself into, "Azure Insights".
I just want to see the logging, that I know if I can remember the right buttons to click, are available.
The worst place to try is "Monitoring > Logs", this is where you get faced up front with a query designer. I've never worked out how to do a simple "list by time" on that query designer, but it doesn't matter, because if you suffer through that UX, you find out that's not actually where the logs are anyway.
You have to go down a different path. Don't be distracted by "Log Stream", that's not it either, it sounds useful but it's not. By default it doesn't log anything. If you do configure it to log, then it still doesn't actually log everything.
What you have to actually do, and I've had to open the portal to check this, is click "Diagnose and Solve Problems" and then look for "Diagnostic tools" and then a small link to "Application Event Logs".
Finally you get to your logs, although it's still a bad way to try to view logs, it's at least marginally better than the real windows event viewer, an application that feels like it hasn't been updated since NT4. ( Although some might suggest that's a good thing. )
A lot of Azure Insights is a value add on top of OTel. You can use "just" OTel feeding Azure Insights (and that's what the modern Aspire-influenced defaults mostly do) and possibly avoid that feeling of vendor lockin. That perspective might also give you ideas of other "modern" vendors to audition such as Grafana if you wanted to see what other people are doing with OTel rather than Event Logs and file system logs.
Think Niri [0], but worse, embedded in a web browser tab, and without keyboard navigation.
Here's a somewhat ancient Stack Overflow screenshot I found: https://i.sstatic.net/yCseI.png
(I think that's from near the transition because it has full "windowing" controls of minimize/maximize/close buttons. I recall a period with only close buttons.)
All that blue space you could keep filling with more "blades" as you clicked on things until the entire page started scrolling horizontally to switch between "blades". Almost everything you could click opened in a new blade rather than in place in the existing blade. (Like having "Open in New Window" as your browser default.)
It was trying to merge the needs of a configurable Dashboard and a "multi-window experience". You could save collections of blades (a bit like Niri workspaces) as named Dashboards. Overall it was somewhere between overkill and underthought.
(Also someone reminded me that many "blades" still somewhat exist in the modern Portal, because, of course, Microsoft backwards compatibility. Some of the pages are just "maximized Blades" and you can accidentally unmaximize them and start horizontally scrolling into new blades.)
azure likes to open new sections on the same tab / page as opposed to reloading or opening a new page / tab (overlays? modals? I'm lost on graphic terms)
depending on the resource you're accessing, you can get 5+ sections each with their own ui/ux on the same page/tab and it can be confusing to understand where you're at in your resources
if you're having trouble visualizing it, imagine an url where each new level is a different application with its own ui/ux and purpose all on the same webpage
Count your blessings. You could have to use Azure SSO through Oracle Cloud..... ; ;
AWS' UI is similarly messy, and to this day. They regularly remove useful data from the UI, or change stuff like the default sort order of database snapshots from last created to initial instance created date.
I never understood why a clear and consistent UI and improved UX isn't more of a priority for the big three cloud providers. Even though you talk mostly via platform SDK's, I would consider better UI especially initially, a good way to bind new customers and pick your platform over others.
I guess with their bottom line they don't need it (or cynically, you don't want to learn and invest in another cloud if you did it once).
It’s more than just the UI itself (which is horrible), it’s the whole thing that is very hostile to new users even if they’re experienced. It’s such an incoherent mess. The UI, the product names, the entire product line itself, with seemingly overlapping or competing products… and now it’s AI this and AI that. If you don’t know exactly what you’re looking for, good luck finding it. It’s like they’re deliberately trying to make things as confusing as possible.
For some reason this applies to all AWS, GCP and Azure. Seems like the result of dozens of acquisitions.
I still find it much easier to just self host than learn cloud and I’ve tried a few times but it just seems overly complex for the sake of complexity. It seems they tie in all their services to jack up charges, eg. I came for S3 but now I’m paying for 5 other things just to get it working.
Any time something is that unintuitive to get started, I automatically assume that if I encounter a problem that I’ll be unable to solve it. That thought alone leads me to bounce every time.
100% agree. I've been working in the industry for almost 20 years, I'm a full stack developer and I manage my servers. I've tried signing up for AWS and I noped out.
AWS Is a complete mess. Everything is obscured behind other products, and they're all named in the most confusing way possible.
Amazon: here's two buttons, some check boxes and a random popup.
MSFT : Hold my beer...
The "Blades" experience [0] where instead of navigating between pages it just kept opening things to the side and expanding horizontally?
Yeah, that had some fun ideas but was way more confusing than it needed to be. But also that was quite a few years back now. The Portal ditched that experience relatively quickly. Just long enough to leave a lot of awful first impressions, but not long enough for it to be much more than a distant memory at this point, several redesigns later.
[0] The name "Blades" for that came from the early years of the Xbox 360, maybe not the best UX to emulate for a complex control panel/portal.