tanseydavid 5 days ago

>> They should rename to Success Customer Account Manager.

No -- the one referencing crime should NEVER have be turned into an acronym.

Crimes should not be described in euphemistic terms (which is exactly what the acronym is)

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xp84 5 days ago

Most companies just call 'em CSMs

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  • red-iron-pine 4 days ago

    but that makes them sound like Managers, which is not what they are -- glorified sales people, really.

    actual Managers hate that

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pndy 5 days ago

Supervisor Customer Account Manager: a remote kind of job, paid occasionally with gift cards

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