Comment by throwaway290
Comment by throwaway290 11 hours ago
> it removed the driver’s power to reject you. It made price transparent. It weaponized accountability through ratings.
Wow. I really doubt this person took many ubers. if this was written by a person of course
Anyone can get rejected by drivers. Just canceling or the worst is if the driver is hiding somewhere next block and not moving, waiting for you to cancel. It's better when a taxi driver just tells you no
The price is not transparent. You know it in advance if it's uber X but it's not transparent. And of course Uber X with its "transparent price" cost the same or more as a regular taxi
I know of people who got scammed by an uber driver in india and were taken instead of their hotel in delhi all the way to kashmir. Or a friend just got dropped off on wrong street at night in a foreign country without internet. Etc
I definitely wrote it by hand, no LLM used if that is what you are insinuating.
Uber might have turned to the bad practices used by taxis now that they are focused on extracting more and more value. However, the point of the writing was to be focused on earlier days. In the earlier days, they did try and embodied price transparency and customer experience focused on customers.
If you are arguing that they never did, I don't see how it grew to a $200 Bn company.