Comment by godelski
I agree with you, in a way.
I've just taken another step to understand the philosophy of those bureaucrats. Clearly they have some logic, right? So we have to understand why they think they can organize and regulate from the spreadsheet. Ultimately it comes down to a belief that the measurements (or numbers) are "good enough" and that they have a good understanding of how to interpret them. Which with many bureaucracies that is the belief that no interpretation is needed. But we also see that behavior with armchair experts who try to use data to evidence their conclusion rather than interpret data and conclude from that interpretation.
Goodhart had focused on the incentive structure of the rule, but that does not tell us how this all happens and why the rule is so persistent. I think you're absolutely right that there is a problem with agents, and it's no surprise that when many introduce the concept of "reward hacking" that they reference Goodhart's Law. Yes, humans can typically see beyond the metric and infer the intended outcome, but ignore this because they don't care and so fixate on the measurement because that gives them the reward. Bureaucracies no doubt amplify this behavior as they are well known to be soul crushing.
But we should also be asking ourselves if the same effect can apply in settings where we have the best of intentions and all the agents are acting in good faith and trying to interpret the measure instead of just game it. The answer is yes. Idk, call it Godelski's Corollary if you want (I wouldn't), but it this relates to Goodhart's Law at a fundamental level. You can still have metric hacking even when agents aren't aware or even intending to do so. Bureaucracy is not required.
In a sense you can do the same thing to yourself. If you self-impose a target and try to meet it while ignoring a lot of things that you're not measuring even though they're still important, you can unintentionally sacrifice those things. But there's a difference.
In that case you have to not notice it, which sets a much lower cap on how messed up things can get. If things are really on fire then you notice right away and you have the agency to do something different.
Whereas if the target is imposed by a far-off hierarchy or regulatory bureaucracy, the people on the ground who notice that things are going wrong have no authority to change it, which means they carry on going wrong.
Or put it this way: The degree to which it's a problem is proportional to the size of the bureaucracy. You can cause some trouble for yourself if you're not paying attention but you're still directly exposed to "hear reason or she'll make you feel her". If it's just you and your boss who you talk to every day, that's not as good but it's still not that bad. But if the people imposing the target aren't even in the same state, you can be filling the morgue with bodies and still not have them notice.