Comment by al_borland
Comment by al_borland 2 days ago
I think it's more that someone may assume how something works, and it isn't exactly that, so they say it's unintuitive. But there could be multiple assumptions on how it should work on first use. Covering all of those possibilities, and integrating them into a cohesive experience that works the first time, and makes even more sense as you continue to use it and learn the other ways to interact, shows a strong attention to detail and design.
This is opposed to something that may be very intuitive for 30% of people, but the other 70% are lost, and the implementation doesn't scale.
I think in UX there is general lack of desire to properly explain how stuff works instead of relying on just "guessing user expectations right"
like if said knob just displayed a vertical bar with marks signalling up and down also works it would be very clear to person that tried to just spin it