Comment by leakycap

> The problem is on your end

followed by

> There is a red button [...] buttons [...] button [...] button [...] button [...] button [...] button [...] button [...] button [...] button [...] button [...] buttons [...] buttons [...] button [...] button [...] button [...] button [...] button [...] button [...] button [...] button [...] second red button

Not sure the problem is on their end!