Comment by al_borland

I’m lucky my dad worked in IT and has kept up on things. He’s retired now and has started teaching classes through AARP. He’s done a few on the iPhone. More recently he did one on ChatGPT. The ChatGPT class was so popular they are moving to a bigger venue for the next one.

The important thing is to keep it focused on what people might actually use and care about. For the ChatGPT class, he wasn’t talking about generating code, he talked about how he used ChatGPT to help him understand results from medical tests, which led to getting bypass surgery 6+ months sooner than if he had waited for the doctors to call him every time.

I’ve found most people want to know the bare minimum to get what they need done. People are busy and they aren’t looking to be technology experts. They just want to know how to do the basics they used to know how to do without feeling lost.

These days, for someone who had issues with the complexity. I’d turn on Assistive Access[0].

There is also the option to refer them to Apple. That’s what my dad would do during his class if someone needed more hands-on help than he could provide when teaching a whole room of people. Apple offers classes at their stores, and people can call support. So he made sure to cover that to shift some of that to the experts.

[0] https://support.apple.com/guide/assistive-access-iphone/welc...