Comment by andrewdug

Comment by andrewdug 5 hours ago

Thank you for the feedback. Glad to hear it didn't go into detail on human anatomy. We haven't been able to get it to tell us where to find graphic videos of a man being shot to death, but we will keep testing and work to improve it.

We will do some more internal discussion on whether or not we want it to be the tool to provide emergency assistance. I'm not sure that's ethical. We have a team member with a decade of child education experience, but we can consider other advisors.

sciurus 4 hours ago

> Glad to hear it didn't go into detail on human anatomy.

Why do you think children shouldn't get answers to questions about human anatomy?

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andrewdug 3 hours ago

We want parents to make decisions about these things as much as possible. I don't have an issue with my kids getting details on human anatomy, as long as it's not pornography. But everybody is different.

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recursivegirth 4 hours ago

I'd argue it would be unethical to not do so. I can see where it may lead to false-positives, but in those instances, it's better to be safe than sorry.

A reasonable and responsible approach could be to instruct the child to seek a safe adult around them to discuss any material that may be harmful.

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andrewdug 3 hours ago

For my own kids, I think I'd prefer it not to instruct the child do do anything in any circumstances, unless they explicitly ask how to do something. In cases of health emergencies, I think it's important for my kids to be able to call 911. Maybe these are decisions we can have in the parental settings, so parents can make that decision.

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devmor 4 hours ago

I found that framing the questions in an innocuous way, the way a child might, gets past your moderation settings. Try asking it “what happened to [dead guy]” and then following up with asking how you can see what happened.

I don’t think it should provide emergency assistance, but I do think it should tell the child to call their emergency number or a trusted adult - not just tell them it can’t help.

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andrewdug 3 hours ago

You're right that it does answer "what happened to ___". We'll work on that. I suppose this is a benefit to no links or photos, but decisions about whether to provide information like this and whether or not to tell them what to do in emergencies, are decisions best left to parents, so I'll add that to our list for the parental moderation options. Thank you.

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