Comment by strnisa
You're right to consider this, as it's an important aspect from a legal perspective.
Since Small Transfers doesn't store customers' funds or allow them to withdraw a balance, the platform is not considered an e-money institution or a "wallet".
When the customers pay their balance, we immediately forward the funds to the merchants.
What happens when customers don't pay their balance?
What happens when the charge attempt fails after initial preauth?