Comment by Wowfunhappy
Comment by Wowfunhappy 7 hours ago
> most businesses insist on giving their customers the worst online experience possible.
I think you're underselling the amount of work it takes to create an experience as smooth as Amazon's.
There are many one man online businesses with very smooth and user friendly customer experience. Does every business have to be as smooth as Amazon? No. But that's not an argument for giving up completely.