Comment by gmac
I’ve seen this stated many times on HN, but never knowingly experienced it with Amazon in the UK. Is it possible this varies by market?
I’ve seen this stated many times on HN, but never knowingly experienced it with Amazon in the UK. Is it possible this varies by market?
For what it's worth, been buying from Amazon for the past 15 years or so, and not once received a counterfeit product. Granted, I still don't like they they mix up their inventory, but I think it's a smaller problem than people make it to be. Most people are buying household supplies off of Amazon; that's not really a category that gets affected by counterfeits.
I can say I've received counterfeit camera and laptop batteries, counterfeit chargers and USB chargers (like Anker), and SD/microSD cards from Amazon.
All of that stuff I buy now from BH or Adorama.
B&H is a hidden gem. I came across them because I needed a camera, but they sell lots of other stuff and their sales team consists of actual humans who have physically used the products they sell, and a supply chain they actually control. In the past, I’ve talked to a real human there who:
* verified the un-advertised compatibility between an accessory and the device I was buying it for (hours of googling had not been able to confirm this for me)
* explained their personal experience with both the Sony and Canon cameras I was considering
* nearly price-matched another vendor’s sale on a large purchase of Dell monitors
They have their own warehouses with real physical stock ordered directly from suppliers, (no drop shipping and no third party sellers.) One order I received even came with a hand written note signed by the salesman who’d help me select it. A nice touch, but impossible for an operation at Amazon scale.
These days B&H is my preferred vendor for PCs+components, AV gear, SMB network equipment.
It does happen with Amazon UK, or at least has within the last year because I've twice had it, first time with a microsd card, second time with an ssd.
They obviously replaced it no problem but it highlighted they were either still mixing stock or were using a dodgy supplier themselves.