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Call it bad luck, but I’ve never had a fully successful restore. Drives eat tapes, drives are damaged and write bad data, robot arms die or malfunction. Tapes have NEVER worked for me. SANs and remote disk though, rock solid.
That said, I don’t miss any of that stuff, gimme S3 any day :)
You do realized that that isn't normal at all? LTO tape is still used by thousands of companies to backup many exabytes of data. I know it once saved Google from permanent loss of gmail data from a bug. You should really get a refund for your tape drives.