Comment by oblio
They probably are an LLM and if they aren't, their higher management is pushing for them to be LLMs by 2027 at the latest.
They probably are an LLM and if they aren't, their higher management is pushing for them to be LLMs by 2027 at the latest.
TAMs are super hit and miss. We’ve had great ones (hi Nick!) and not so great ones. ($7-10M/mo customer AWS spend, support is a complicated sliding scale % of that, gogo ES!). Non-ES at smaller customers has been universally useless, except at quota increases.
I still get strong Hyderabad vibes from the copy/pasting plus the occasional original sentence.
Perhaps they trained the LLM using that data though.
(Small customer though: yearly AWS spend around 80k. Support is 10% of that.)