Comment by add-sub-mul-div 4 days ago
I drive to the store, pick things up off the shelf, carry them all around the store, take them to my car, drive home, bring them into the house, but moving the items twelve inches across a bar code reader is "work"? I need some low paid worker to do that trivial part so I can feel some sort of status of having been served?
No, it's to offload the burden/liability of being accused of shoplifting. If a cashier messes up, it's on the store. If you do, it's on you. Thanks but I'm not willing to assume that liability with little benefit to me.
I use self checkout all the time and have never been accused of shoplifting. Other stores in other neighborhoods might be different, and I wouldn't be surprised if skin color makes a difference too.
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