Comment by bhaney

Comment by bhaney 3 days ago

3 replies

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> We've tried things like visiting customers in person

The devs are the ones doing this?

> encouraging devs to reach out to customers

> encouraging devs to pair with customer-facing staff

Are the devs actually doing these things or are you just encouraging it?

ghiculescu 3 days ago

They are doing it a little bit, but rarely initiated.

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  • bhaney 3 days ago

    So is your problem that you can't think of any better ways to encourage or require those things? Enough that your devs will start actually bothering to do them in useful amounts?

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    • ghiculescu 3 days ago

      Yeah basically. I think we might just be thinking about it wrong.

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