Comment by bunnyfoofoo 6 days ago
Do not promote or use NextDNS, it's essentially abandoned. You will not get any support from the developer when something breaks, and it will break. I tried for a year to contact him before abandoning it. Just check the help forums.
https://help.nextdns.io/search?v=p&q=refund
Congratulations to them, I suppose. They've temporarily returned after stealing money from me. Their service stopped working after renewing my annual subscription and when I went to try and find support, I got silence.
If you're one of the lucky few who's never had issues with NextDNS, I'm happy for you.
I looked at this search and for the record, there are records from years ago, and nothing recently. Out of 58 posts, only 5 of them (approx) seem to be from the last year. I see random comments on some threads "asking" for a refund, but this isn't like a support ticket system, as far as I can see? I'm sorry you had a bad experience, but I'm not sure that this link is indicative of anything.
I've used nextDNS for years but the past few weeks its been breaking websites left, right and centre so I gave up on it entirely. Everything feels much snappier since I dropped them for a different option too
You definitely want to be following yokoffing's NextDNS Configuration Guide [1] to set it up. You basically only want to be using one of the Hagezi blocklists [2] and a possibly a few other options based on your preferences.
I have it running on every device in my household and it works absolutely fine. I keep it on Hagezi Pro++, and that requires me to go through and whitelist some sites I use. That can be annoying, so in that case Hagezi Light or Normal should work just fine to block ads/trackers and not break things you have to go in and manually fix.
OTOH, Control D offers free DNS [3] that includes using the Hagezi blocklists and other lists, but it's just a set and forget type setup as you can't look at log files to see if it's blocking stuff you don't want or anything like that. Scroll down to "3rd Party Filters" to see their offerings.
[1] https://github.com/yokoffing/NextDNS-Config
It would appear that you are not familiar with its proper use. You can identify which rule is causing the issue by reviewing the log, and then add it to your allowlist.
They do not respond, to any email address. Tried multiple times, over months. Just check the forums. I provided a link in my other reply.
Your emails might be hitting their spam, this happens with my companies support address too so sometimes it will prevent a ticket from even being created
Considering this is a post from NextDNS themselves, showing off a NEW and awesome feature.... It doesn't seem abandoned? You don't seem to have even looked at the description lol