Comment by muzani

Comment by muzani 7 days ago

1 reply

Disabling non-actionable alerts actually lowered the error rate in my experience, because people would start paying attention to the alerts. Even if they were being lazy, they'd be able to see a pattern after getting rid of the noise.

asciifree 7 days ago

Exactly! Cut the noise, boost the signal. Every alert outside business hours should mean "drop everything and investigate this". Otherwise it can wait until the morning.