Comment by typewithrhythm

It's worse than not worth it, it's defeating some of the main ways they make money.

Misunderstanding this point leads to endless surprise in this topic. No, companies don't just "don't care" for some unfathomable reason. They don't want it in the first place; they begrudgingly make concessions to accessibility due to cultural and regulatory pressure.

The same things that let the disabled people participate, also help regular users escape the very traps and tricks businesses on-line use to make money. Now, supporting the former group may be a rounding error on the balance sheet, but enabling the latter to defeat monetization efforts, not so much.

Many moons ago, I attended a demo of a new software product, and without disclosing my disability to the vendor, I inquired about its accessibility features. They said that they don't do anything for the disabled because it's such a small market, and it wasn't profitable to accommodate the needs of disabled users.

I found myself irrationally enraged and had to walk away from the conversation. I thought about it when I calmed down and I realized I was feeling, "Who the fuck are you to tell me how I can live in the world?"

Dissecting these thoughts further led me to the understanding that, without accessibility, you are telling a class of people that they don't deserve access to education, government services, or commercial products.

Telling disabled people that they don't deserve access to any benefits of a civilized society is a long-standing and persistent attitude. It's roughly analogous to denying poor people health care, food, and basic shelter because all they deserve is what scraps we are willing to bestow on them.