Comment by pempem
Here are some examples:
Cramming schemes
TMobile - 2014 The FTC sued Tmobile alleging it knowingly kept 30–40% of fraudulent charges Tmobile settled for $90 million: at least $67.5M refunded to consumers, $18M to states/AGs, and $4.5M to the FCC
AT&T: $105 million for unauthorized premium SMS billing
Dodd‑Frank’s Durbin Amendment (2010): Congress required the Federal Reserve to cap debit‑card swipe (interchange) fees—typically a few cents—forcing banks to drop excessive micropayments to retailers. Because previously they were. And it was resulting in millions
State Attorneys General vs. Marriott (2021–2022) Hidden “resort fees” tacked onto hotel bills—$10–$35 per night. The Pennsylvania AG and coalition sued; Marriott settled and began disclosing mandatory fees upfront
Walmart: $45 million settlement no admission of guilt, but Walmart agreed to compensate shoppers who bought specified items from October 19, 2018, to January 19, 2024 for a max of $500 even though they knew they were overcharging customers
WholeFoods had a similar case, purposefully misweighing items
The list goes on and on.
The question on the table is: why pursue $3 for not getting the thing you ordered. Is it fair? Does it matter?
Based on continuous corporate fraud, I would say not calling it out will make it worse.