Comment by Retric

Comment by Retric 2 days ago

Chargebacks are the reverse of these kinds of small thefts. A company is free to take you to small claims court over a chargeback, it’s really not worth their time though.

As such it’s often preferable for an individual vs arbitration.

chii 2 days ago

> it’s really not worth their time though.

no, but a company has more levers than just small claims court - such as banning you from doing business with them, and removing all existing relationships.

Google, for example, could ban you off gmail, remove your storage in gdrive, and take away all of your youtube videos.

A big enough company with your data/process/utility that you must rely on and is locked in, would have enormous leverage over you that a small claims court won't have.

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Retric 2 days ago

Google can do that to you, they can’t do that to a billion people without serious repercussions on their business.
This is why they don’t delete Google accounts of everyone using an add blocker for example.

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- chii a day ago
  
  no, they cannot do it to all their customers, but they dont need to. The threat of having it done to you makes you compliant. It's why consumer laws need to exist, and need to have teeth.
  
  Reply View | 1 reply
  
  Retric a day ago
  
  The threat of being kicked off of Google isn’t enough to make me or likely billions of other people to stop using an add blocker on the web.
  The only time they actually push people on that issue is with YouTube due to their very strong market position.
  
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