Comment by ctxc
Comment by ctxc a day ago
That's must be annoying to say the least. In India drivers require an OTP to start a ride.
The OTP is the same for a user across rides, so I have mine memorised which is nifty. No fiddling with the phone during boarding.
On security: exploiting this would require the driver to stay in my vicinity the next time I book a ride, and also get the ride assigned to them. In a high population density area, it's rare - I've never had the same driver twice.
Uber in India gives me a different OTP for each ride. A different ride-hailing app I use occasionally uses a PIN tied to a user.
OTPs are a simple solution to fraudulent rides that it's surprising it's not implemented universally, given all the complaints in this thread.