Comment by kelnos
If I could be 100% certain that every Uber/Lyft driver I encounter would give me a perfect "social" experience (where "perfect" varies for me depending on the day), I'd choose it over Waymo at the same price. But of course that's unreasonable and impossible to expect. So for a comparable price and wait/drive time I'll pretty much always pick Waymo.
It does make me sad to some extent; I do enjoy interacting with people working service jobs in my neighborhood, people I see on a regular basis and who recognize me. But I don't think that's ever going to be the case for me for something like a taxi/rideshare driver.
When I take a booked private car back and forth to the airport (about an hour) I don't really have an issue. Sometimes the driver is chattier. Sometimes I'm chattier. Probably (likely) more expensive than an Uber would be but 100% reliable even at zero-dark-thirty times. Never had a real issue of any sort.