Comment by khazhoux
> $3 isn't this kind of a small problem?
You're right -- it's surprising Lyft wouldn't just give back $3 (such a small amount!) to keep a customer.
> $3 isn't this kind of a small problem?
You're right -- it's surprising Lyft wouldn't just give back $3 (such a small amount!) to keep a customer.
I've had good experiences with Uber. I know others don't, but I have. I used to use Lyft but they treated me like shit so now I don't. If Uber starts treating me like shit I'm going back to taxis. If taxis treat me like shit I'll take the bus, walk, buy a car, or any of the dozens of other ways to get around, even if impractical. The market is only captive because people are lazy and weak willed.
this is so rampant but they know they have a captive market (in many places, only uber or lyft are an option) so they abuse their position