Comment by Zak
I'm not who you asked, but social anxiety seems like a good reason to have this preference.
I also dislike ordering food by phone for practical reasons. Call quality might be bad, person's accent might be hard for me to understand, I might be hard for them to understand, the chance an error will go unnoticed even if they read back the order is higher than a website where I can read it myself, and in many cases I have to give a credit card number to a person, which has a higher probability of leading to fraud than most online payments in 2025.
Its an understandable reason but I don’t think I agree its good. One should not have significant social anxiety around simply talking to someone over the phone. I can’t wrap my head around why this is okay.
But I have to admit it is a thing that is actively happening and that “phone culture” such as it was, is dying or already dead.
I feel like I have strayed far from the topic, but honestly if this is what smartphones have wrought, we should stop using them. (Sent from my iPhone of course)