Comment by bradfa
I have an HP ENVY laptop that’s very nice. Amazingly good screen, takes SODIMM and M.2 NVMe, flips around as a 2-in-1, and is quite thin and light for a 15” laptop.
But omfg the HP website and product lineup are impossible to use and figure out! Dell does it better but is still too complex. Why are there so many product lines? How does a normal person figure out what to buy? HP has excellent engineering but horrible marketing and sales and it’s been this way for decades.
I feel like this is every PC manufacturer except for maybe Framework. Lenovo, Dell, HP, Asus, MSI, their websites and product lines are all confusing piles.
Apple has its problems and their store page is getting worse, but at least most of their product lines are easy to grok configure.
I don’t need an MBA to know if it’s hard to buy something, people won’t be likely to.