Comment by pixelready

Yes, I think othering at scale is the root of most of our societal ills. It was likely a useful heuristic when we were sparsely spread out tribal creatures, similar to always assuming the rustling in the bush was a tiger and not just the wind.

In a tightly woven, interdependent system like modern civilization, it is placing a huge strain on us structurally as well as psychologically. Add to this it is an easy exploit for power ala “my leadership is great, <out group> over there is your problem”, combined with mass media platforms and the whole thing is cracking at the edges.

How do we mitigate this though? It seems to take a massive concerted effort for a person to overcome those implicit biases. I was speaking with a family member the other day who is clearly primed by media in their country to assume that all current structural ills are caused by immigrants, and when probed about people of that same group that were actually in her life, she said “Well, Mr. so and so that works at the school is just a lovely decent hardworking man.” But she couldn’t take the leap that there are statistically more Mr. so and so’s in the group than the “bad ones” she was hearing about in the news. I’ve seen this pattern across all of business and politics.

Don’t even get me started on the whole “culture fit” hiring standards.

There is a multi-level dynamic at play, that I suspect has at it's roots the widespread lack of understanding of effective communications.

We are all alone, if not for communications.

It is bias in communications, knowledge of the various forms of bias, their methods, and countermeasures that enable individuals and groups to move past argument and towards shared understandings. With shared understanding naturally causes shared compromise and solutions. Without shared understanding, situations degenerate to stalemate, war, welfare states, and economic slave states.

Individual self conversation, recognition of it, it's biases and countermeasures lay a foundation for a rational individual. The lack of formal and public recognition of self conversation itself is hurdle one. Once that is recognized, a foundation for a rational public can be considered.

Then communicating with others inter-personally, with peers, spouses, coworkers, managers, authorities and strangers. Pairs, small groups, larger groups, and audience dynamics: these all have biases, which are often magnifications of the same bias at a self conversation level. New bias forms are here too, and they must also be recognized, understood, and countermeasures established. This is all nothing but communicating, but doing so effectively, causing understanding in others, and gaining understanding from those less communication-ally skilled.

Now let's take these biases and add in mass media, social media, and all the network effects they bring to the communication situation. Strangely enough, yet again the countermeasures that operate at lower levels continue to function here - except now we're dealing with the public. countermeasures now require public education.

I think by spreading knowledge of interpersonal and self conversation biases, their countermeasures immediate and positive effect lay the foundation for widespread respect of effective communications. After all, the lack of it often only needs to be pointed out for people to consider the ease of adopting knowledge about and the countermeasures that enable more success communicating, which directly correlates to actual success. And that is with everything a person does, because this perspective begins with one's self conversation, reducing the bias there, first. That generates a more rational person, more aware, more active. Push this to network effects, and now we're talking societal change. It's a plan to impress secondary considerations on the general public, because that's the primary countermeasure in communication issues: consider further.