Comment by al_borland

I submitted a feature request to Apple to allow silencing the ringer for anyone who isn’t in my Contacts list. A year later with the next major update, the “Silence Unknown Callers” feature came to iOS. It appears it worked, either that or it was just a wild coincidence. Of course many other feature requests I’ve submitted over the years still do not exist, such as a global toggle for explicit vs clean music (when it’s just me I always want the original version, but if there are kids in the car, I want an easy way to clean everything up).

I know someone else who has called Apple’s support line and spoken with engineers on bugs that were uncovered. He then got follow up emails to install the latest macOS update as it contained a fix to the bug he stumbled across.