Comment by esafak
Transparency in the form of a public ticket tracker would solve that.
Transparency in the form of a public ticket tracker would solve that.
Well just look into atlassian issue tracker. It‘s the same for them and sometimes bugs are old enough to drink alcohol.
The sad part is that their cloud services also often don‘t support basic features which their self hosted software offer…
They are super successful at creating them, though: https://news.ycombinator.com/item?id=38104554
Apple has one of the most public support community[0]. You can get workarounds for most of the bugs, but never from official devs. Even hours old post has dozens of replies[1].
[0]: https://discussions.apple.com/welcome [1]: https://discussions.apple.com/community/macos/sequoia
Gitlab begs to differ.
The number of times I’d google my problem and find a ticket from 6+ years ago with dozens of users participating in the comments, confirming it’s a consistent, common problem, and not a peep from their devs.
It’s like their public issue tracker only exists to insult their users.