Comment by _wire_
Any involvement in reporting / fixing bugs is development. Why do app developers think their customers need to be or want to be developers?
What other industry relies on its customers as implicit developers?
Making bug reporting easier means an intentional push to foist more of Development's work upon customers and a bias towards more bugs.
BUG OR FEATURE?
If you can't tell, then we can understand why Knuth call it "the art" of computer programming, as in the artist's uncertainty of creation as compared to the engineer's confidence.
The fact that half the SW industry prefers to avoid a distinction between bugs and features— as in bugs that don't get reported are regarded as features— shows the profligate laziness and opportunism of so called Software Engineering.
AI is a stunning example of a global industry built by computer technologists who don't care about understanding their own work, and lack the creative and social spark to conduct themselves as artists.
Just listen G. Hinton babble philosophically for 10 minutes and you will grasp the magnitude of incompetence at work.
I think reporting problems is just part of being a good citizen that participates in a shared culture. If I visit a park or shop and something is broken, it's worth putting in a bit of effort to report it. If everyone chips in a little bit of effort it makes the overall experience of everyone much better. Are you the type of person to also not return the shopping cart to the corral?
The number of hardware and software combinations are impossibly large, so you're unlikely to be handling everything perfectly if the application is doing anything complicated.