Comment by eastbound
I think if you take for example apps on the Atlassian Marketplace, probably all of them have an easy way to contact them (Probably because they get Jira for free, granted).
I think if you take for example apps on the Atlassian Marketplace, probably all of them have an easy way to contact them (Probably because they get Jira for free, granted).
I develop for iOS and Android. All my apps have a Send Feedback button which opens an email in the user's default email client with my address in the To field, pre-filled subject line and some diagnostic info in the body (things like version number, device type, iOS version etc). I get all my bug reports and feedback that way and respond to them via a reply email when I have released the update to fix it.