Comment by jjtang1

JJ here, obviously bias as I am the founder of Rootly.com that's building in this space.

We are a modern AI-native on-call and incident management platform here at Rootly.com. We are helping fast-growing companies like from Replit, Figma, NVIDIA, and 100s of others respond faster.

Some of the biggest frustrations with legacy providers like PagerDuty (who I have a lot of respect for in pioneering on-call) is their lack of innovation (only a phone call) and how expensive it is.

Some fan favourites include request coverage for overrides, automatic adjustments based on PTO and holidays, native Slack/Teams collaboration (not just paging), native shadow rotations, syncing with Slack user groups, a beautiful UI and mobile app, and an all-in-one platform for status pages, workflows, communications, retrospectives, and metrics.

If you're a small team Rootly has a pretty discounted version for startups. Here is a full comparison if you're interested: https://rootly.com/comparisons/pagerduty-vs-rootly-on-call