Comment by latchkey

Fantastic unsolicited feedback, I'm definitely taking this to heart!

Website is intended to be more like documentation instead of a pitch deck or useless splash with a contact us form. I dislike sites like Oxide, I scroll past and don't read or ingest any of the fancy parts. Of course, you're right, this probably needs to be less about me. =)

Friction definitely needs to be improved. That part is being worked on right now. Our intention is to be fully self-service, so that you don't have to talk to us at all, unless you want to. Credit card and go.

We recently lowered our prices to be competitive with the rest of the market vs. focusing on people who care more about what we offer. We weren't trying to be cheaper than everyone else, we were trying to offer a better service. Lesson learned and pricing adjusted. Streisand effect, I don't like to mention the other players much.

Again, thanks!