Comment by int_19h
The difference is that in a small company, it's the owner who is abusing you (or not). It's all down to the qualities of the person itself.
In a large company, it happens regardless of the qualities of the people involve, because it's baked into the processes. Good-natured people can mitigate it to some extent, but they cannot prevent it.
Often enough good natured people become the teflon coating for bad processes.