Comment by alephnerd

Comment by alephnerd 16 days ago

14 replies

Managers (as in PMs, EMs, and C-Suite) don't like JIRA either - there just isn't an alternative.

Customers and investors ask for delivery timelines and amount of resources invested on major features or products, and you need to give an accurate-ish answer, and you as a company will be dealing with hundreds if not thousands of features depending on size.

In that kind of a situation, the only way you can get that visibility is through JIRA (or a JIRA type product), because it acts as a forcing function to get a defensible estimate, and monitor progress.

Furthermore, due to tax laws, we need to track investments into features and initiatives, and JIRA becomes the easiest way to collect that kind of amoratization data.

Once some AI Agent to automate this whole program management/JIRA hygiene process exists, it will make life for everyone so much easier.

g8oz 16 days ago

This explanation is not incompatible with calling the whole business a "theater".

  • jayd16 16 days ago

    Its not _all_ theater. Sometimes something does make it into the box and out the door.

  • alephnerd 16 days ago

    How is it theater?

    When customers give you money, they expect a date.

    When investors give you money, they want to see whether or not you are investing in the right initiatives.

    When you open a company, the IRS, SEC, and other regulators expect some amount of financial compliance.

    Do you want me to come to you and give you an ultimatum to give me an exact date, calculate amortization, and defend existing investments, and if any of those slips you are the fired? And do that with all the hundreds and thousands of initiatives on a daily basis?

    That's the alternative.

    Welcome to the industry - you're paid to make purchasers happy, not you. Purchasers don't care if you DuckDB or OracleDB - they care if the product they paid for will be delivered on time and meet the needs stipulated in their contract.

    If you want to be happy and only deal with engineering problems, you sadly have to deal with the poopshow that JIRA is.

    • int_19h 16 days ago

      It's theater because the numbers in JIRA are, for the most part, pulled out of someone's ass, and then multiplied by various coefficients by managers along the chain (based on their pessimism and/or experience). Garbage in, garbage out.

      So yes, this is theater, and it only makes someone happy for as long as they aren't aware (or can pretend to not be aware) how the sausage is made.

    • jashmatthews 16 days ago

      If you round up great engineering orgs that ship impactful stuff more of them don't use JIRA than do. Linear, Basecamp, Asana, Monday etc.

      My experience is by the time an org gets hundreds of priorities and can't effectively delegate to sub orgs they're already fucked and there's no point working there if you want to do anything meaningful.

      • djmips 16 days ago

        How do the great engineering orgs that ship impactful stuff organize / run a major project?

        • nradov 15 days ago

          Mostly they are using some home grown solution that does pretty much the same stuff as Jira.

    • azemetre 16 days ago

      None of this sounds necessary for the human race. Maybe David Graeber was right.

      • alephnerd 16 days ago

        Nothing is necessary to exist besides foraging, yet you are still using an industrially manufactured product (laptop or mobile phone) to reply to someone on a VC-subsidized forum.

        So I'm not sure your contention has much merit, unless you wish to return to the woods and stop using HN, otherwise you're just enabling the supposed waste you appear to detest.

        Or alternatively, you could hop off the high horse and understand the headaches the people you report to at work deal with, and thus maybe learn some additional context that can help you at your current or future job, and maybe think of a way to remove the drudgery in a process that annoys everyone.