Comment by pixl97
Ya it's funny looking at all these 'business' programmers that if the application doesn't work can just loose the customer/money to another competitor. In regulated stuff you have to serve everyone. Much worse if your systems don't work there are potential consequences where people die and or there are riots in the street.
It's the opposite. Most government systems have paper-based alternatives, which they will happily tell you to use instead if their system breaks. This exact article's title should've given you a clue here. Imagine if Netflix turned off at night. That would be totally unacceptable for a business, because you're their boss, but it's fine for government.