Comment by bombcar
People forget just how powerful RIM was in the business world, and the keyboard WAS a real stickler (even today, you can go to any large conference and ask "who here misses the blackberry keyboard" and you'll get a decent show of hands).
It was a real issue and a real opportunity - I remember for years after the iPhone came out the blackberry die-hards were insisting that they'd easily be able to make something that was "iPhone like with a blackberry keyboard" - but during those years more and more people started carrying two phones, an iPhone for home and a blackberry for work.
That was the beginning of the end.
> I remember for years after the iPhone came out the blackberry die-hards were insisting that they'd easily be able to make something that was "iPhone like with a blackberry keyboard"
Part of the problem is that there were not enough of them to sustain a company the size of RIM. The vast majority of the market did not care and instead valued the other side of the tradeoff, the things you can do with a touch screen but not with a physical keyboard.