Comment by muhwalt

Ugh, we got hit by this. We're a non-profit with business plus licenses, so we get a decent discount. I opened a support chat as soon as I got the email about the license changes and price increase. Our contract is due next month, so I need to make sure we're OK budget wise. They can't even tell me how much our renewal will be yet. They don't know.

This morning, I logged on to find that the AI features have been turned on domain-wide for us. I couldn't find any admin controls, so I opened up a support case. The off buttons are locked behind an enterprise subscription. Our end-users need to turn off smart features to disable Gemini. There's no domain-wide / admin level control unless you purchase their most expensive licenses. It's absolutely disgusting. I'm so disappointed with how this was rolled out. We should've been given an opportunity to make an informed and intentional decision about how or if we were going to use these features.