Comment by climb_stealth

I think that's actually a known psychological phenomenom. The more people there are, the less likely someone steps in to help. Because if help was needed, someone of all the other people would have already helped. Same with driving past car accidents for example.

It's good to keep this in mind. If you see something and no one is helping, it's good to check. Especially when there are other people around.

Personally I just try to do right within my influence. And helping someone find their keys, or going after a stray pet, and similar fits right into that. It won't change the world, but it makes life better for someone and I'd hope to be treated similarly if I was in that situation.

And caring at work in an institution? I don't know, it seems part of survival to learn to not care there.