Comment by mikewarot

Indiana's BMV used to be the Kafkaesque when I went with my mom in the 1970s. She waited in a huge line only to find out it was the wrong line...waited again to find she didn't have a certain document and had go home to get it.

About 20 years ago the would check to see if you had everything right as you came in.

Now it's almost magical how fast friendly and efficient they've become for the few times you actually have to visit. Most transactions are online or via mail.