Comment by Leftium

Comment by Leftium 10 days ago

7 replies

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I tried signing up for the free trial subscription, and am starting to regret it.

I successfully entered my credit card details (4 times), yet it still says I don't have an active subscription. So besides not being able to try this app, there is also no way to cancel my automatic payments, which starts on Jan 18.

After fixing this onboarding problem, I suggest making it possible to try without giving any personal information. (I expected the video player on the landing page to be functional, but I guess just the note section is.)

Also there are many typos on the site. Like "loged in as"

n0vella 10 days ago

Please write me an email to n0vella@outlook.com to see what happened. I'm going to check the logs, nothing must be charged to you.

Typos are also my fault as english isn't my mother language, Will check that also.

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  • Leftium 9 days ago

    The OP sorted out the subscription/signup/billing issues.

    The main reason I signed up was for a nice way to search through YouTube transcripts. YouTube requires many clicks, and the transcript is jammed into a small div.

    Another reason I signed up was because I was curious how the YouTube videos were being embedded. It seems like just via the YouTube API?

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  • [removed] 8 days ago
    [deleted]
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  • Leftium 10 days ago

    I forwarded the email I already sent to support@tubepen.com.

    Another typo is "Acess to the entire platform"

    Reply View 2 replies
    • n0vella 10 days ago

      Seems like outlook stop receiving emails from cloudflare redirection:

      upstream (outlook-com.olc.protection.outlook.com.) temporary error: Unknown error: transient error (451): 4.7.650 The mail server [104.30.10.49] has been temporarily rate limited due to IP reputation

      I don't know how to deal with this so right now you can contact me on n0vella@outlook.com

      Reply View 1 reply