Comment by lmm
If Uber asks a stupid question they'll get a stupid answer. That's on them.
If Uber asks a stupid question they'll get a stupid answer. That's on them.
They do lots of journeys. They'll be graded by people with every idea about what a 3 or a 4 means. The average they eventually end up at is some combination of the average of people's idea of how a 1-5 scale works, combined with their actual service level. Which is why it's a terrible choice of rating.
Actually it’s on the driver. Uber will be just fine either way.