Comment by bschmidt1
What about S3, you don't really need a file storage provider either?
> are javascript devs really that afraid
You might be afraid of JS devs :P Anyway has nothing to do with language, even if it was a super c0ol Ruby-on-Rails app with Active Record and SQL db on a server you manage it's still common to have some stuff in NoSQL for fast access to live data, caches, logs, etc. Most companies at scale will have both SQL and NoSQL dbs in areas. So if you're already using S3 for files, code on GitHub, storing keys in 1Pass, why not use a Firebase or MongoDB for high traffic live data? Especially if they offer built-in scaling and geo deploy options.
This scenario I laid out is kinda to your point of "don't anchor your entire company on it" - the only point I'm trying to add is that you can also use these tools without the company being "anchored" on it, and they could have still ran into the same issue as Arc.
I mentioned javascript because I mostly see that cohort jump feet first into services like firebase/supabase/clerk/vercel/etc.