Comment by gwd
> Reacting fast is the least the vendor could do.
It's certainly the least a vendor should do, but it's absolutely not the least a vendor could do, as we see the vast majority of vendors do far, far less. It's worth holding people up and saying, "This is how you should be doing it."
You’re technically correct, given a literal reading of the post you quoted, but the use of “could” there was idiomatic - let me explain:
There’s a (fairly dated) idiom, “it’s the least I can do”, used when you are offering to do something to make up for a mistake or offense, but the person you hurt says your offer of compensation is unnecessary. For example:
Situation: Person A bumps into Person B in the cafe, causing B to drop their coffee cup.
A: I’m so sorry! Let me buy you another coffee.
B: That’s not necessary - it was an accident, and I had almost finished my drink anyway.
A: It’s the least I can do!
B: Oh, thank you so much!
Buying B a new coffee is not _literally_ the least A could have done - the least A could have done is nothing - but that’s the English idiom. “Can” is acting more like “should” here. You could read it as “It’s the least I can do (if I’m a good person, which I am)”.