Comment by eloisant
I've worked with Thibault before he could self-sustain on lichess donations, he's a professional software developer and sysadmin and one of the best I've worked with.
The people behind lichess are very much professionals, have worked in companies before, and know about everything you're writing. However instead of building a business they decided to run a completely free and ad-free non profit living off donations.
You don't get the same budget doing that compared than a subscription base / ad supported service. That's true for the number of people maintaining it as well as the cloud cost you can afford.
If you look at their track record, uptime have been pretty good. Shit happens, but if you ask me it's worth it to have a service like Lichess that can exist completely on donations.
There are many problems with what you've written here as well as bot-like behavior in the responses that have telltale signs of vote manipulation and propaganda similar to Chinese state-run campaigns.
We will have to disagree. You have clearly contradicted yourself in at least one way, and attempt to mislead readers in a number of other ways which I won't go into here.
From these, I have to come to the conclusion that you don't have credibility.
The downtime would not have happened if they had followed professional practices. Even a qualified Administrator coming into the outage fresh would have had a fix within 30 minutes if they were working at a professional level.
Yes shit happens, but professionals have processes in place so that common shit does not just happen. This was preventable.