Comment by mxuribe

I've never used Pivotal Tracker, but at my dayjob we're moving from Jira to Azure DevOps (ADO) - due to supposedly high Jira license costs...Now, historically i have been quite critical of Jira - because its always felt so complicated for me. But, now having lived in ADO for about 6 months, i hate it! I hate ADO with a passion! At first, i thought that its simplicity was great...and then started running into loads of walls - even for simple things. I never thought i'd live to see the day when i wish to go back to Jira. Then again, as others here have noted, maybe the complexity of Jira is not necessarily native, and simply a fact that jira *allows* for way too much complexity, but that, it can be made more sane/sensible (such as by shutting off a bunch of customization, etc.). And, who knows, maybe the crappy over-simpleness of ADO that i'm painfully living through might also be a thing that was poorly customized at my dayjob...But regardless, i guess right now I *prefer* the pain of Jira vs the pain of ADO. Clearly, there must be other products that sit in the happy Goldi locks middle (not as complex as Jira, but not as simplistic as ADO) that help teams actually get work done, and that are not so costly, etc.!