Comment by jiggawatts
Comment by jiggawatts 10 months ago
Answer: "Not as much as you think"
The reason is that most potential customers will come back later, and that's assuming that the system that went down even had any real money attached to it.
I see a lot of multi-region, multi-zone architectures deployed for government websites that get maybe a couple of unique users per day. These could be down for many hours and chances are that no human would notice.
In retail between black Friday and a few days before Christmas this tends not to be true. Especially when it coincides with printed marketing.