Comment by hinkley

Mine haven’t been that high but once you’ve dialed in a process a lot of post mortems do come down to the Law of Unintended Consequences. We changed this and now that breaks. Usually not a straightforward cause and effect like you’re seeing.

I do spend time trying to combine or automate steps by other mechanisms though, so I am always on a team where the growth rate of the burden of the rules is a little flatter than they otherwise would be. So the rate at which people get fed up and start rallying to delete things may be a little lower for me than the mean.