Comment by throwaway918299
Comment by throwaway918299 11 hours ago
man, what would I give to have Atlassian shut down - so much frustration, anger, productivity lost and just absolute misery caused by that terrible company and their horrible products
I actually liked using Tracker.
Atlassian's primary sin is listening to PMs for features.
As a subset of users, they seem to want the flexibility of Excel, except it also has the specific workflow they want out of the box (which is different for every PM).
Every product that's chased that rabbit down the hole has ended up with something customizable enough that (a) users need training to actually use it & (b) nobody is ever trained on it.
I'm sure Jira is great... if I and everyone else at the company went to a two-week training course on configuring and using it. But none of those people, nor I, am ever going to do that.
Tl;dr - project management/tracker tools should have a complexity feature cap, defined by what a reasonable person can intuit in the course of normal use over a month.