I had some thoughts on Jira: https://honeypot.net/2021/10/01/jira-is-a.html
TL;DR it's so completely customizable that it's more like a DIY project management toolkit. Pivotal and Linear have/had a more opinionated approach: "here's how you manage projects. Good luck and have fun!" Jira almost seems to push otherwise rational people to build the most baroque processes imaginable.
> Jira almost seems to push otherwise rational people to build the most baroque processes imaginable.
PM's gotta justify their jobs somehow.
I love a good PM. Trust me, you don't want to be responsible for all the reporting and status updates and all that they have to deal with daily.
It's just that I've never worked with someone I considered a good PM who loved Jira. The great ones wouldn't care if we did all the planning on papyrus because they were more concerned with getting things done than documenting them in excruciating detail.
it's the super customizable ones that end up adopted across large Enterprises. Flexible workflows I guess. eg Salesforce, Jira